Frequently Asked Questions

How long is the delivery time?

Normally 1-5 business days

Can I change or cancel my order after it has been placed?

Yes, until you receive your delivery confirmation.

Do you ship internationally?

No, only within Sweden

What is your return policy?

Right of Withdrawal

As a customer of Virelli, you have the right to withdraw from your purchase within 14 days of receiving your order, in accordance with applicable consumer protection laws. To be eligible for a return, the product must be unused and in its original packaging.

If you wish to return an item, please contact us at virelliaccessories@gmail.com before sending it back. Once we receive and inspect the returned item, we will process your refund within 14 days, excluding any shipping costs. The cost of return shipping is the customer's responsibility.

Please note that the right of withdrawal does not apply to custom-made or personalized products.

Do I have to pay for return shipping?

Yes, if you want to return a product you must pay for the shipping, as well as email us